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Questions often asked Q. Does frequent drycleaning shorten the life of a garment?
A. On the contrary, frequent cleaning prolongs the life of a garment. Not only do stains set with age, making the garment unwearable, but ground-in dirt and soil act as an abrasive, like sandpaper, causing rapid wear of fibers. Also, insects are attracted to soiled clothes and will cause further damage.
Q.When a garment's label says "washable does this mean it cannot be drycleaned?
A. Not necessarily. The Care Label Rule states that only one suitable method of care must be on the label. Cleaners usually follow the care instructions, unless otherwise requested. If you want your washable items drycleaned, the cleaner may ask you to sign a damage waiver.
Q. Are suede and leathers cleaned the same way as other fabrics?
A. No. Special procedures and additives are used on leathers to help retain their color and texture. Sometimes suedes and leathers are re-dyed to replace color loss. It is not always possible to replace or match the colors.
Q. Does drycleaning shrink clothes?
A. No. The drycleaning process is carefully controlled by professional cleaners. Excessive shrinkage is usually caused by improper preshrinking by the manufacturer.
Q. Can the cleaner safely stretch fabrics?
A. Cleaners can steam-finish and stretch fabrics that have relaxed in drycleaning. This does not damage the fabric.
Q. Should I store my clean garments in the plastic bag they are returned in?
A. The bags are provided by the cleaner to protect the garment until you get it home. It is best to store garments uncovered or in fabric garment bags.
Even the best cleaners cannot do the following.
Remove certain stains. The nature and age of the. stain, plus the color and construction of the fabric, sometimes make stains impossible to remove without damaging the garment.
Prevent some colors from bleeding or fading. If the manufacturer does not thoroughly test the dyes to make sure they are colorfast to both solvent and water, some color may be lost during the cleaning process. This is considered the manufacturer's responsibility.
Prevent excessive shrinkage. If the manufacturer has failed to adequately preshrink all component parts before the garment is constructed, shrinkage may occur.
Reverse worn or torn areas caused by wear, perspiration, damage caused by insects, or liquid spills. Such holes or rips may not appear before cleaning, but they result from a previous weakening of the fibers.
Prevent or correct holes caused by insects or acid spillage. Such holes may not appear before drycleaning, but they result from a previous weakening of the fibers.
Correct excessive shine on clothes caused by wear or extreme heat and pressure used in home ironing.
Correct poor home spot removal procedures such as color loss caused by excessive rubbing of delicate fabrics or color reactions or holes in the fabric caused by failure to rinse stain removal agents from the fabric.
If you have any specific questions you feel you have not
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